Privacy Policy

Last Updated:
11/11/2025

INTRODUCTION

Eikona Technologies Inc. ("Company", "we", "our" or "us") is committed to protecting your privacy. This policy ("Privacy Policy") explains how we collect, use, disclose, and protect your Personal Data (as defined below) when you access our website at eikona.io, along with any linked sites operated by us ("Website"), as well as any associated platforms or interfaces we provide (collectively "Services").

By using our Services, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with our practices, please do not use our Services. Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Service.

SCOPE OF THIS POLICY

This Privacy Policy covers our treatment of personally identifiable information ("Personal Data") that we gather when you are accessing or using our Services and Website, but not to the practices of companies we do not own or control, or people that we do not manage.

DATA WE COLLECT

When you visit our Website, we may collect and process the following types of Personal Data:

Information You Provide to Us:

We receive and store any information you knowingly provide to us. For example, through the registration process or through your account settings, we collect the following types of Personal Data: your name, email address and phone number and occasionally other personal data as required.

Usage Information:

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which includes your IP address, geolocation data, device identification, the type of browser or device you're using to access our Services, and the page or feature you requested. Some of this Personal Data is collected through tracking technologies such as cookies. You can change your preferences using the cookie settings tool on our Website. However, please note that certain features of the Website may not work properly or effectively if you delete or disable cookies.

For the avoidance of doubt, we will treat any non-Personal Data connected or linked to any Personal Data as Personal Data as long as such connection or linkage exists. You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or use our Services.

PURPOSES FOR PROCESSING PERSONAL DATA

We may use and share the Personal Data we collect for the following purposes:

  • Providing you with our Services.
  • Communicating with you regarding your use of our Services or in response to an inquiry, registration, and all other forms of communication with us.
  • Internal research and development, improvement of our Services and conducting statistical analysis and market research.
  • Security and access control purposes. This may include prevention or detection of fraud or financial crimes.
  • Managing and enforcing our rights, any contract with our customers, including to manage any circumstances where transactions are disputed; manage, investigate, and resolve complaints.
  • Compliance with laws, directives and recommendations from authorities and internal regulations.

THIRD-PARTY INFORMATION AND SHARE OF INFORMATION

We do not rent or sell your Personal Data, except with the following categories of recipients:

Trusted vendors and service providers: These vendors may provide us with different services, such as fraud detection and prevention, data storage and analytics, advertising, payment and banking services (e.g. payment partners, banking providers, card schemes).

We may share Personal Data, in the event of a corporate transaction (e.g., sale of a substantial part of our business, merger, consolidation or asset sale of an asset or transfer in the operation thereof) of the Company. In the event of the above, the acquiring company or transferee will assume the rights and obligations as described in this Privacy Policy.

We may disclose Personal Data, or any information you submitted via our Services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our agreements), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our affiliates, yourself or any third-party; (vi) for the purpose of collaborating with law enforcement agencies; and (vii) in case we find it necessary in order to enforce intellectual property or other legal rights.

DATA SUBJECT RIGHTS

Depending on the jurisdiction in which you reside, you may have certain rights under relevant applicable laws regarding the collection and processing of your Personal Data. To the extent these rights apply and concern you, you can contact us via the contact details available below and ask to exercise the following rights:

Rights of access to your Personal Data:

You have the right to receive confirmation as to whether or not Personal Data concerning you is being processed, and access your stored Personal Data, together with supplementary information.

Right of data portability:

You have the right to request us to move, copy and transfer your Personal Data easily from one IT environment to another, in a safe and secure way, without affecting its usability.

Right of rectification:

You have the right to request rectification of your Personal Data in our control in the event that you believe the Personal Data held by us is inaccurate, incomplete or outdated.

Right of deletion/erasure:

You have the right to request that we erases or deletes Personal Data held about you at any time.

Right to restriction or objection to processing:

You have the right to request that we restrict or cease to conduct certain Personal Data processes at any time.

Right to withdraw your consent:

To the extent we process Personal Data on the basis of your consent, you have the right to withdraw your given consent at any time.

Please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. You are welcome to contact us for any questions or requests through our contact details below.

We will make an effort to reply within a reasonable timeframe. Please feel free to reach out to us at any time. If you are unsatisfied with our response, you can lodge a complaint with the applicable data protection supervisory authority.

CHILDREN'S PRIVACY

We do not knowingly collect or solicit Personal Data from anyone under the age of consent (as determined under the applicable laws where the individual resides; "Age of Consent"). By accessing, using or interacting with our Services, you certify to us that you are not under the Age of Consent. In the event we learn that we have collected Personal Data from an individual under the Age of Consent without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about an individual under the Age of Consent, then please contact us through the contact details available below.

INTERNATIONAL DATA TRANSFERS

Since we operate globally, it may be necessary to transfer data, including Personal Data, to jurisdictions other than your own. In these instances, we will ensure that the transfer aligns with the applicable data protection requirements.

DATA RETENTION

We will retain your Personal Data for as long as necessary to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. The most current version will always be posted on our Services (as reflected in the "Last Updated" heading). You are advised to check for updates regularly. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.

CONTACT INFORMATION

For all privacy-related inquiries, contact us at: support@eikona.io.